General inquiries:    

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Sales:          

Hours: Monday – Friday, 9:00 A.M. to 5:00 P.M. CST

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Phone: +1 (872) 216 2610

Technical support (Segue-Soft Support Policy):

Hours: Monday – Friday, 9:00 A.M. to 5:00 P.M. CST

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Phone:   +1 (872) 216-2578

If there is no support engineer available to take your call, please leave a voice mail, describe your issue briefly, and a return phone number. Your voice mail will be converted into an email and forwarded to our support team. We will return your call as soon as possible.

Emails or voice mails received out of office hours will be monitored and best efforts will be made to respond to the support request; however no action can be guaranteed until the next working day.

Support Response Time:

Within 1 business-day for issues classified as “Urgent” to “High priority”

Within 2 business days for any support requests

Bug Reports and Feature Requests:

To submit bug reports or feature requests please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal Mail:

SegueSoft Inc.

415 N Dunlap Ave. #455

Savoy, IL 61874